nextcloud-ng_backup/docs/HOWTO.md

NG Backup how-to

Step by step: from first install to a tested restore. All commands run as the web user (sudo -u www-data php occ ..., or docker exec -u www-data <container> php occ ... in All-in-One and Docker setups). Replace names in <angle brackets> with your own.

1. Create the key and the recovery kit

occ backup:key:init --label="Main" --delete-delay-days=7
occ backup:key:kit --output=/var/tmp/ng_backup-kit.json
occ backup:key:confirm -u <your-admin-uid> --code=<code shown> --confirm="Yes, I confirm"

• The passphrase protects the backup. Keep it somewhere other than this server.
• Optional: extra passphrases for other people with occ backup:key:slot:add --label="...". Any one passphrase is enough to restore.
• The recovery kit (/var/tmp/ng_backup-kit.json above) is also required for disaster recovery. The web user writes it there; then move it off the server as root, next to the passphrase, and delete the copy in /var/tmp. Without the kit and a passphrase, the backup cannot be read.

2. Add a backup location

NG Backup uses Nextcloud's External storage backends. Check what your server supports first:

occ backup:target:backends

Examples:

occ backup:target:add offsite amazons3 -a amazons3::accesskey -o bucket=<bucket> -o key=<key> -o secret=<secret>
occ backup:target:add nas sftp -a sftp::password -o host=<host> -o user=<user> -o password=<pw> -o root=home
occ backup:target:add local local -a null::null -o datadir=/mnt/backup

• SFTP on a Hetzner Storage Box sub-account: use -o root=home, not / (see README).
• FTP: use a server that accepts absolute paths (for example pure-ftpd).
• SMB: requires the native smbclient PHP extension. The CLI binary alone is not enough (see README). backup:target:add refuses SMB when the extension is missing.
• NFS: not a backend of its own. Mount the export on the server and use the local backend with the mount point as datadir.

Verify the location before relying on it:

occ backup:target:list
occ backup:status

3. Run the first backup

occ backup:run offsite -l first
occ backup:list

Later runs upload only changed data. An unchanged run uploads (almost) nothing; the output shows the number of uploaded bytes, so check that value when you test incremental behaviour.

Schedule occ backup:run from system cron (or use the Administration settings, if you prefer).

4. Check the backup regularly

occ backup:verify offsite <snapshot>          # shallow: all blocks are present
occ backup:verify offsite <snapshot> --deep   # also downloads and decrypts every block

Run the deep check at least once after setting up a location, and after changing it.

5. Restore files and folders

In the web interface, or with occ:

occ backup:browse offsite <snapshot>
occ backup:restore offsite <snapshot> data/<uid>/files/Docs --mode=new-folder
occ backup:restore offsite <snapshot> data/<uid>/files/Docs --mode=merge
occ backup:restore offsite <snapshot> data/<uid>/files/Docs --mode=replace
occ backup:restore offsite <snapshot> config --to-directory=/var/tmp/restore-config

• new-folder (default): puts the files in "Restored " next to the original. Safest choice.
• merge: adds missing files, keeps current ones.
• replace: overwrites the folder. Replaced files keep their old content as a version, and removed files go to the trash.
• --to-directory: writes raw files to a local directory (for example config/).

6. Back up and restore one user

Needs the user_migration app. NG Backup asks before installing it:

occ backup:user:backup offsite <uid>
occ backup:user:restore offsite users/<uid>/<exportId>               # replace (default)
occ backup:user:restore offsite users/<uid>/<exportId> --mode=as-backup

• If user_migration is missing, the command asks to install and enable it. For non-interactive use, add --install-user-migration to approve that explicitly. The command stops after the installation; run it once more.
• replace first makes a safety export of the current account, then recreates the user under the same id. as-backup restores into <uid>-bak and leaves the original untouched.
• A restore onto a server where the user does not exist works. Calendars and address books get an internal name with the prefix migrated- (for example migrated-personal). That prefix comes from user_migration and cannot be turned off. The user can change the display name of these calendars and address books in the app as usual; the internal name stays as it is.
• Settings: on restore, user_migration imports only the app settings on its own allowlist (for example calendar view and reminder settings). Other app settings of the user are skipped. NG Backup reuses user_migration's importer, so this list is not extended.
• Keep the last few exports per user: occ backup:retention --user-last=3.

7. Disaster recovery: restore the whole server

Use a fresh Nextcloud installation of the same major version, with NG Backup installed and the same location available:

occ backup:key:import /path/ng_backup-kit.json --passphrase-file=/path/passphrase
occ backup:target:add offsite <backend> ...          # same details as on the original server
occ backup:list offsite                              # the snapshots must be listed
occ backup:restore:full offsite <snapshot>

Afterwards, check that users, files and the database are complete, and run a backup of the restored server. The restored installation keeps its own app configuration and secret.

8. Retention

occ backup:retention --last=3 --daily=7 --weekly=4 --monthly=12
occ backup:prune offsite --dry-run   # show first
occ backup:prune offsite             # apply the policy; forgotten snapshots go to the trash first
occ backup:trash                  # list the trash
occ backup:trash:restore offsite <id>

Snapshots are kept according to the policy, and their data is deleted only after the deletion delay (set with backup:key:init --delete-delay-days). occ backup:prune offsite --dry-run shows what would be removed without changing anything.

9. Checklist before you rely on it

• Key created, passphrase stored off-server, recovery kit stored off-server
• Location added; backup:status shows it reachable
• First backup done and listed in backup:list
• backup:verify --deep succeeds
• One file restore tested (new-folder)
• Disaster recovery tested on a second, fresh installation (or in a test environment)